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VeraClean Terms of Use & End User License Agreement

Last updated: April 22, 2026

These Terms of Use and End User License Agreement (the "Terms" or "EULA") form a legal agreement between you and VeraClean ("we", "our", or "the app"), a product operated from Canada. They govern your use of the VeraClean mobile application, the VeraClean web portal, and any related services (together, the "Service"). By installing, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Who may use the Service

You must be at least 18 years old (or the age of majority in your jurisdiction) and capable of forming a binding contract to use the Service. VeraClean is intended for use by individuals and businesses engaged in house-cleaning or related service work. You are responsible for ensuring your use complies with the laws that apply to you and your business.

2. Your account

The free tier of VeraClean does not require an account. Features that require cloud sync (the "Pro tier") require you to register an account with an email address and password. You are responsible for:

Notify us promptly at support@gocode.ca if you believe your account has been compromised.

3. License grant

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the VeraClean application on devices you own or control, and to access the web portal, for the purpose of operating your cleaning business. This license does not transfer any ownership of the Service or its content to you.

4. Subscriptions and payment

Core features of VeraClean — clients, scheduling, jobs, checklists, invoicing, and reminders — are available free of charge. Additional features are available through a paid subscription ("VeraClean Pro").

Billing. Pro subscriptions are processed by the Apple App Store or Google Play, depending on where you installed the app. Pricing, billing cycles, and taxes are displayed at the point of purchase. Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the period ends.

Cancellations and refunds. You may cancel your subscription at any time through your Apple or Google account settings. Cancellation takes effect at the end of the current billing period; the Service continues at the Pro tier until that date. Refund requests are handled directly by Apple or Google under their respective refund policies. We do not process refunds on their behalf.

Changes to pricing. We may change subscription pricing for future billing periods. If we do, you will be notified before the change takes effect and will have the option to cancel before renewal.

5. Your data

You retain all rights to the business data you enter into VeraClean — your clients, schedules, jobs, checklists, invoices, estimates, expenses, supplies, photos, and notes ("Your Data"). We do not claim ownership of Your Data. We process and store Your Data solely to provide the Service to you, as described in our Privacy Policy.

You grant us a limited license to host, copy, transmit, and display Your Data only to the extent necessary to operate and provide the Service (for example, syncing between your devices, delivering invoices by email at your direction, or sending data to accounting integrations you have connected).

You are responsible for the accuracy and legality of the data you enter, including client contact information. You represent that you have the necessary rights and permissions to store and process information about your clients.

6. Acceptable use

You agree not to:

7. Third-party integrations

VeraClean offers optional integrations with third-party services. When you connect one of these, you authorize us to exchange data with that service on your behalf. Your use of a third-party service is governed by that service's own terms and privacy policy, which we do not control.

QuickBooks Online (Intuit). If you connect QuickBooks Online, VeraClean will, at your direction, read from and write to your QuickBooks company file to sync clients, invoices, and related records. QuickBooks is a trademark of Intuit Inc. VeraClean is not affiliated with, endorsed by, or sponsored by Intuit. You are responsible for maintaining your own QuickBooks subscription and for the accuracy of data in your QuickBooks account. You may disconnect QuickBooks at any time from the integration settings in VeraClean.

Wave Accounting. If you connect Wave, VeraClean will, at your direction, push clients and invoices to your Wave account via OAuth. Wave is a product of H&R Block. You may disconnect Wave at any time.

Apple and Google. Subscription billing, receipt verification, and app distribution are handled by Apple and Google under their own terms.

Firebase Cloud Messaging. Push notifications are delivered via Google's Firebase Cloud Messaging service.

We are not responsible for the availability, performance, accuracy, or content of any third-party service, or for any loss or damage you may incur from using one.

8. Intellectual property

VeraClean, its name, logo, the VeraClean application, the web portal, and all related software, designs, text, graphics, and documentation are owned by us and our licensors and are protected by copyright, trademark, and other intellectual-property laws. Except for the license granted in Section 3, these Terms do not grant you any right to use our trademarks or other proprietary content.

Any feedback, suggestions, or ideas you provide about the Service may be used by us without restriction or compensation.

9. Termination

You may stop using the Service at any time by uninstalling the app and, if you have an account, deleting it from the app's settings or by contacting us. We may suspend or terminate your access to the Service, with or without notice, if you materially breach these Terms or if we are required to do so by law. On termination, your license under Section 3 ends and we will handle Your Data as described in the Privacy Policy.

Sections that by their nature should survive termination (including Sections 5, 8, 10, 11, 12, 13, and 14) will continue to apply after termination.

10. Disclaimer of warranties

The Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by applicable law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and any warranty that the Service will be uninterrupted, error-free, or secure.

VeraClean is a tool to help you manage your business. It is not a substitute for professional bookkeeping, tax, legal, or accounting advice. You are responsible for the records you keep and any regulatory or tax obligations that apply to your business.

11. Limitation of liability

To the maximum extent permitted by applicable law, in no event will we (or our officers, directors, employees, or agents) be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or related to your use of the Service, even if we have been advised of the possibility of such damages.

Our aggregate liability to you for all claims arising out of or related to the Service will not exceed the greater of (a) the total amount you paid to us for the Service in the twelve months immediately preceding the event giving rise to the claim, or (b) one hundred Canadian dollars (CAD $100).

Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the greatest extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless VeraClean and its affiliates, officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) Your Data; (c) your violation of these Terms; or (d) your violation of any law or the rights of a third party.

13. Apple App Store terms

If you obtained VeraClean through the Apple App Store, you acknowledge that:

14. Governing law and disputes

These Terms are governed by the laws of the Province of New Brunswick and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. The courts located in New Brunswick, Canada, will have exclusive jurisdiction over any dispute arising out of or related to these Terms or the Service, and you consent to the personal jurisdiction of those courts. If you are a consumer resident in a jurisdiction that grants you the right to bring proceedings in your local courts, nothing in this section limits that right.

15. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the app or by email to the address on your account before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, stop using the Service.

16. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy, form the entire agreement between you and us regarding the Service, and supersede any prior agreements on the same subject.

Severability. If any provision of these Terms is held to be unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in effect.

No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

Language. The English version of these Terms is the authoritative version. Translations are provided for convenience only.

Contact

Questions about these Terms: support@gocode.ca